Firefly Firefly Car rental

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Popular destinations: Palma de Mallorca, London, Los Angeles, Barcelona, Las Vegas, Lisbon, Malaga, Rome
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   Driver age: 25-70
   I live in: United States
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Firefly Car rental

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Firefly reviews and experiences

Your experience when renting a car is important to us. That is why we keep track of real-time prices, all the different terms of service and available rental cars from Firefly and compare it to over 800 other car rental brands. We also ask our customers about their experiences with their car rental brand of choice. This helps you to make the correct choice.

This is what our customers think of Firefly

Our customers rated Firefly with an average score of 5.8. We also asked them to explain this rating and they said this about Firefly in their reviews lately. Read what they have to say:

22-08-2019
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with Firefly in Barcelona airport
Pick up - car was delayed for a long time (2hrs after scheduled pick up time). Drop off was very efficient - car checked and stated there were no issues. I have since be charged €230 on my credit card and have recieved no reason why. I have raised this with Holiday Cars (the booking agent) but have no feedback as to why. The car was in full working order when returned and had no issues whatsoever. I have photos of the whole car to prove this but again nobody has responded.
Have cars ready for when they are ordered. If there are issues with the car and they need to charge someone an additional fee at least give the reason and some documentation. I have car excess insurance but can't claim anything as I have no idea what I have been charged for!
20-04-2017
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with Firefly in Belfast Sydenham Bypass airport
Rental desk right by arrivals and a very short walk to the car
18-04-2017
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with Firefly in Palermo airport
Palermo airport : no issue Firefly : welcome in hertz too long but firefly stand just outside very warm and efficient . Excellent and quick service at return
One queue only outside not twice to get the car
14-04-2017
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with Firefly in Barcelona airport
Quick and easy pick up.and drop off.
06-04-2017
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with Firefly in London Gatwick airport
great service vehicle new and perfect fast collection and drop off thankyou
can't think of any
23-03-2017
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with Firefly in Sydney airport
Easy booking, good price and great car. Pick up and return of car handled by Hertz, though.
Even more information up front on what to bring (do I need international drivers license), where to go, tips on what to do when you pick up car, etc.
23-03-2017
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with Firefly in London Gatwick airport
Once I found a manned desk (North terminal desks shut, nothing to say where to find additional desks and phone number provided useless as it was outside office hours) service was very swift without pressure to increase insurance etc. Brand new vehicle (registered only the day before)
Better information provided regarding position of desks within the terminal and surrounding areas. Went to South Terminal for man on desk to say there was a Hertz desk within one of the hotels at North Terminal. Provide a phone line that is manned during the hours the desks are open etc.
20-03-2017
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with Firefly in Malaga airport
Rented car received in pretty new condition , very clean and we love the car so much.rented the car at a very cheap rate and car is fuel saving as well
Time waited to collect the car is a bit too long , we waited almost one hour in order to collect the key . Would suggest to set up different counter for those who already made reservation online.
19-03-2017
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with Firefly in Leeds Bradford airport
I didn't actually visitLeeds but went across to the coast The form won't submit unless I click on the stars as there's no"doesn't apply" so I'm clicking the middle one
Very satisfied with both the car andservice
15-03-2017
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with Firefly in Melbourne airport
easy to find location, good price
More useful information (e.g. necessity of insurance, details of insurance, toll roads ...)