Budget Budget Car rental Italy

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Popular destinations: Rome, Milan, Catania, Olbia, Palermo, Cagliari, Naples, Bergamo
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   Driver age: 25-70
   I live in: United States
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Budget Car rental Italy

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Budget reviews and experiences

Your experience when renting a car is important to us. That is why we keep track of real-time prices, all the different terms of service and available rental cars from Budget and compare it to over 800 other car rental brands. We also ask our customers about their experiences with their car rental brand of choice. This helps you to make the correct choice.

This is what our customers think of Budget

Our customers rated Budget with an average score of 5.8. We also asked them to explain this rating and they said this about Budget in their reviews lately. Read what they have to say:

with Budget in Milan Malpensa airport
They at least allowed us to swap the car back to what we originally booked on the second day albeit this wasted 3 hours of our holiday and despite calling ahead to ensure they had the car and would let us swap to it, upon arriving at the terminal we still had to go through a lengthy wait and debate to actually get them to agree they had a car available and could give us it.
We booked a Fiat 500 fabric specifically because we wanted a cabrio, and I paid significantly extra for this. We arrived at the rental pick up slightly late thanks to a delayed flight but still at approximately the booked time. We were told that the car we’d booked was in Terminal 1 yet our flight landed in Terminal 2. The booking I made only allowed me to pick Malpensa in general so I couldn’t pick a terminal in advance. We were then told that we were too late to go to Terminal 1 because they were due to close in 20 minutes and the transport takes 30 minutes (no idea if this is true, seems like a very long time to get between terminals of a small airport), we were told it wasn’t possible to call the T1 desk and ask them if they could wait for us, and also that the central garage was closed anyway. I then asked if we could collect the car in the morning when it was open again and was told that even though I’d booked and paid for 5 days, if I didn’t collect a car on the first day the whole booking was void and I wasn’t entitled to collect the car later - this is completely ridiculous given if my flight had been delayed by another half hour it would have resulted in my whole hire being cancelled despite the fact the car I was hiring was due to be rented to me for the entire duration. In the end they “offered” us an “upgrade” to a Peugeot 208 which I took given we had no choice.
with Budget in Milan Malpensa airport
Courtesy and good price for the quality offered.
Less queue at pick up
with Budget in Como
O atendimento é bem rápido e cordial!
with Budget in Palermo airport
The office staff were extremely helpful with the pick-up paperwork; the staff at the carpark pick up were very happy to answer our questions as we had not driven this type of car before.
It was peak season so more frequent courtesy buses to the office would've good. Although there were 3 to 4 staff members on at the desk it took a long time for our turn. It was both Avis & Budget & peak season do we did understand the wait.
with Budget in Trapani airport
No queue at collection and friendly staff
Upgraded, but car was dirty on the outside. Hot walk to the cars in summer sun with bags.
with Budget in Cagliari Elmas airport
Brand new car! It was easy to get the car and leave it.
The hard sell of extra insurance at the desk was not very helpful
with Budget in Cagliari Elmas airport
Good Clio car.
Budget now part of Avis, Book in on Avis counter. Cars just by exit to car park easy to find. Quick return. Car supplied with full tank of petrol . Took Holidaycars .com advice and did not take out any further insurance other than the level of insurance they suggested.
with Budget in Milan Linate airport
- Extremely friendly reception, that also provided advise on Milano - Super clean car - Petrol was really full tank when car received (in many other companies it was not more than 3/4 and the pretend it id full) - Easy and fast car return - Money that was on hold landed back to account 15 minutes (!) after car return VERY GOOD JOB!
with Budget in Bergamo, Italy
OK reception . No problem in finding car. Everything went smooth
with Budget in Rome, Italy
It was a long wait (about 30 mins) after we arrived at the desk before an agent dealt with us. We were next in line to be seen but twice when a position became free, the agent simply packed up and disappeared. We then had to wait for the next agent to be free.
Our long wait seemed to be caused by customers having lengthy discussions with the agents - or discussing problems - some took up to 30 mins. When we finally saw an agent, it took only 5 mins to do the paperwork and give us the car keys. There should be some process to fast track people like us who just want to pick up a car and leave.