Firefly Firefly Car rental Italy

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Popular destinations: Rome, Milan, Catania, Olbia, Palermo, Cagliari, Naples, Bergamo
Pickup location
 Different return office?
   Driver age: 25-70
   I live in: United States
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Firefly Car rental Italy

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Firefly reviews and experiences

Your experience when renting a car is important to us. That is why we keep track of real-time prices, all the different terms of service and available rental cars from Firefly and compare it to over 800 other car rental brands. We also ask our customers about their experiences with their car rental brand of choice. This helps you to make the correct choice.

This is what our customers think of Firefly

Our customers rated Firefly with an average score of 6.6. We also asked them to explain this rating and they said this about Firefly in their reviews lately. Read what they have to say:

18-04-2017

with Firefly in Palermo airport, Italy
Palermo airport : no issue Firefly : welcome in hertz too long but firefly stand just outside very warm and efficient . Excellent and quick service at return
One queue only outside not twice to get the car
03-03-2017

with Firefly in Bergamo, Italy
Firefly awaited a delayed airplane
24-02-2017

with Firefly in Catania, Italy
Firefly were a very efficient and easy car rental company to use.
20-02-2017

with Firefly in Milan, Italy
Car was clean and well maintained a good service.
16-02-2017

with Firefly in Rome, Italy
Love the flexibility of being able to modify booking.
08-01-2017

with Firefly in Milan, Italy
fest process and clear indications
I had to pay an extra since I had to go abroad with the car for few days. this kind of cost need to be explicit.
05-12-2016

with Firefly in Bari, Italy
Low rate, almost new car, quick check-out. Although extra insurance had been proposed, I could easily decline it. No additional charges (although we were truly cautious not to damage the car; park it in the right place, far from other vehicles, which is hardly possible in crowded Italian cities)
The obligation to notice (and mark on the rental contract) all the scratches on the car was on our side. I had to call for shuttle bus, location is a few kms from airport
13-08-2016

with Firefly in Milan, Italy
Friendly and clear in all communication. Was able to answer all our questions. Prompt service.
29-06-2016

with Firefly in Trapani, Italy
Check out and in of vehicle was efficient.
Please pay more attention to detail on vehicle damage when checking out car. We lost some time rectifying it with you. Frustrating. Car was underpowered.
13-01-2015

with Firefly in Venezia, Italy
NOthing was positive, only bad and unacceptable experience with `firefly, damaged our good mood during vacation and stressed us out
Rent-a-car manager was extremely rude and aggressive when we returned the car. We were not able to fuel full tank on return and asked if we can pay in the office to compensate the fuel. Manager said that in that case we have to pay 65 Euro, and when we asked him to explain how he calculated this sum and what the fuel tank capacity he turned very angry. He through the keys to our face and said that he did not like us joking with him in this way and that he was going to close our contract with the comment that tank was empty and that we would be charged a penalty. We collected the key and said that we would find the way how to fuel even if we were running out of time to be on time for our flight. We did so and returned the car to rental office. Manager said nothing when we were leaving. Concerning the car condition: fan did not work properly, only can operate at maximum speed which was extremely noisy, not possible to warm the car. Glove compartment was broken and once you open this you can not close this properly. Front window was very dirty from inside, and driving was not comfortable. Rent-a-car office located far away from terminal and we were not informed that we should look for a bus Firefly to collect us from airport, we spent almost 1 hours in terminal trying to find where this is situated. We asked other rent-a-car companies for an advice and nobody knew what FireFly is.